[Research] Customer Service Benchmark Report – 2021
https://hiverhq.com/customer-service-benchmark-report-2021
https://hiverhq.com/customer-service-benchmark-report-2021
When setting standards for customer support, it is important to understand what your customers expect from you.
Find out how consumers prefer contacting companies, their idea of good customer service, and how they’d react to a sub-par experience in 2020
Companies are slowly shifting from product-centric to a customer-centric approach. Here are some stats that shed light into why this is so important in 2020
https://hiverhq.com/blog/manage-shared-inboxes-the-hiver-way
https://hiverhq.com/calculate-revenue-lost-on-emails
https://resources.hiverhq.com/turn-gmail-into-a-help-desk
https://resources.hiverhq.com/productivity-handbook-for-g-suite-users
https://resources.hiverhq.com/state-of-email-report-2019
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Get unlimited users on the Free plan ✦ No credit card needed
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to:
10,000+ teams globally use Hiver to deliver exceptional customer service
