10 Knowledge Management Tools for 2025
A knowledge management tool helps companies create an accessible repository of important resources. Here are 10 tools that can do this for you
A knowledge management tool helps companies create an accessible repository of important resources. Here are 10 tools that can do this for you
A list of 10 email automation software that can help your teams run targeted campaigns, nurture prospects, and drive engagement.
Here is a detailed Front vs Missive comparison guide to help you choose the right customer support platform for your business.
Explore how to create an effective customer onboarding strategy. Learn best practices, strategies, and real-world examples for success
Discover top help desk best practices for efficient support and customer satisfaction. Elevate your helpdesk operations today.
Discover everything you need to know about delivering exceptional SaaS customer support.
Real-life examples on how to craft automated email responses. Save time in communicating effectively.
Explore 10 ways to efficiently manage multiple email accounts. These tips help drastically improve productivity, and save time and effort on a daily basis.
If you’re looking for a LiveAgent alternative, here are 10 help desk platforms you should consider in 2025.
Learn about Front vs Intercom in customer support. Compare their features, pricing, and other key aspects.
Explore this list of top 10 customer success management software to help your business drive feature adoption, proactively reduce churn, improve client relationships.
Discover five proven strategies to enhance cross-team communication and collaboration within your organization. Improve efficiency, teamwork, and project success.
Explore the elements of great customer service and how you can effectively implement them for your business.
A group mailbox is a shared email account to enable collaborative communication and information sharing among multiple users within a team.
Learn everything you need to know about choosing the right ecommerce help desk for your online business. Explore our top picks for 2023.
Learn how to streamline online retail operations with ecommerce automation. Boost efficiency, save time, and enhance customer satisfaction effortlessly
Gmail Auto Labels is a system that allows you to automatically label all incoming email conversations through the use of filters and labels.
Explore the role of a help desk ticket in efficient customer support, streamlined issue tracking, and enhanced service quality.
Learn everything you need to know about implementing ecommerce live chat for your business. Explore our list of the top 5 live chat tools for 2023.
Discover the top live chat metrics that can help you improve real-time service quality and increase customer retention rates.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Get unlimited users on the Free plan ✦ No credit card needed
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to:
10,000+ teams globally use Hiver to deliver exceptional customer service
