How to build the right feedback questionnaire for your next customer survey (62 examples and tips)
We all know that customers are the lifeblood of any business. They use your product or service, engage with your brand, and (hopefully!) champion you
We all know that customers are the lifeblood of any business. They use your product or service, engage with your brand, and (hopefully!) champion you
Remember the Gmail phishing attack of 2017? Hackers sent emails to Gmail users, asking them to open a malicious link. The result? Over 1 million
Today, robust ticketing system is no longer a luxury — it’s a necessity. These systems act as the backbone of customer support, ensuring that every
Looking for a customer support solution? You might have come across Zoho Desk. This cloud-based help desk is designed to streamline customer service processes for
Efficiency, accuracy, and optimized cash flow — these are the foundational goals of any finance team handling accounts receivable (AR). But managing accounts receivable traditionally
There’s no doubt that AI chatbots make customer service more efficient. But one of their biggest drawbacks is that they lack contextual understanding. Imagine talking
Imagine a scenario where your business could streamline and act on every customer query in a timely manner. It’s not wishful thinking. That’s what ticketing
In the world of customer service, setting clear expectations is key to maintaining customer satisfaction and loyalty. But how can you effectively set these expectations
Hiver, the world’s first multi-channel helpdesk for teams on Google Workspace, enables healthcare organizations to adhere to HIPAA — demonstrating its commitment to organization-wide data
Picture this: It’s a busy Monday morning, and you log in to your work email only to find it overflowing with customer queries. It’s impossible
If you’re in customer support, you might be familiar with Kayako. It’s a customer service platform that helps businesses centralize various support channels, like email
Customer experience (CX) has been one of the top priorities for businesses for a while now. Businesses are always on the lookout for ways to
Customer Service. Two simple – yet very important – words. It’s customer service that determines, to a large extent, the long-term growth of your business.
Discover 5 ways to switch from reactive customer support to proactive customer support and turn your customers into advocates for life.
Hiver, the world’s first customer service platform built for Google Workspace, has been recognized on Inc. 5000’s annual list of the fastest-growing privately held companies
Tricks and unwritten rules that will make your emails rock.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Get unlimited users on the Free plan ✦ No credit card needed
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to:
10,000+ teams globally use Hiver to deliver exceptional customer service
