25 Essential Metrics for Effective Agent Performance Monitoring
Learn the 25 most impactful metrics for monitoring agent performance. Drive better results with actionable insights to optimize team performance.
Learn the 25 most impactful metrics for monitoring agent performance. Drive better results with actionable insights to optimize team performance.
From AI-powered enhancements to new support channels, Hiver’s 2024 roundup covers it all, plus a look ahead at what’s in store for 2025.
Approvals are an integral part of all organizations – almost every team relies heavily on approvals from multiple stakeholders across departments to ensure compliance, mitigate
https://hiverhq.com/customer-service-benchmark-report-2021
https://hiverhq.com/blog/manage-shared-inboxes-the-hiver-way
https://hiverhq.com/calculate-revenue-lost-on-emails
https://resources.hiverhq.com/turn-gmail-into-a-help-desk
https://resources.hiverhq.com/productivity-handbook-for-g-suite-users
https://resources.hiverhq.com/state-of-email-report-2019
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Get unlimited users on the Free plan ✦ No credit card needed
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to:
10,000+ teams globally use Hiver to deliver exceptional customer service
