What are the best email management software? Here’s our top 15 picks

A lot of workplace communication happens over email – be it with colleagues, vendors, or customers. It’s a very busy communication channel and because of this, it can get messy very soon.

Unless you have a system in place to manage the constant influx of emails, there’s a high chance that you miss important conversations or feel extremely overwhelmed when sifting through your inbox.

That’s where a good email management software can help. It’s something that works like your personal assistant and helps you prioritize messages, loop in colleagues for faster collaboration, and automate key workflows.

But which email management software offers the best value for money? From my research, I’ve put together a list of 15 such tools. I’ll share everything I found so that you can make an informed decision.

Table of Contents

• Start using Hiver today
• What is an Email Management Software? 
• What are the types of email management software?
• What are the benefits of using email management software?
• What are the features to look for in an email management software?
• Top 15 Email Management Software
• Organize your Inbox with the Right Email Management Tool
• Frequently Asked Questions (FAQs)

What is an Email Management Software?

Here’s an example to illustrate how email management software works. Imagine there’s a customer support team that uses Gmail to manage tickets. In this setup, it’s very difficult to keep track of who is working on what, which emails are responded to and which emails are work in progress. All of this can lead to missed queries and delayed responses. 

Now, the same team using an email management tool would work very differently. There would be complete visibility into everything – how many queries are pending, work in progress, and resolved. You also have the option to auto-sort and auto-route messages based on priority, type, and other criteria. Everyone knows what they have to do, and the end result is happier customers.

What are the types of email management software?

Email management isn’t one-size-fits-all. The right tool depends on your workflow, team size, and the volume of emails you deal with daily. Here’s a quick overview of the main types of email management software—and when to use each:

1. Shared inboxes

Perfect for support, sales, or operations teams managing group email addresses like support@ or sales@.

These tools let multiple team members access and respond to emails from a single inbox. They offer features like email assignment, internal notes, and collision detection—so two people don’t reply to the same message.

2. Email clients with productivity features

Tools like Microsoft Outlook or Thunderbird come with advanced filters, categorization, email scheduling, and snoozing. They help you stay on top of your inbox—but don’t offer collaboration features like shared ownership or internal commenting.

3. Email automation platforms

These help you automate repetitive tasks like tagging or routing emails, send automated responses, and even set outbound campaigns. They also integrate with CRMs, help desks, and calendar tools—making them a solid choice for professionals juggling multiple systems. Some examples worth checking out include Missive and Clean Email.

4. AI-powered email assistants

AI email assistants are perfect for teams that deal with high email volume and want to drive operational efficiency. They help prioritize messages, summarize conversations, and even draft out responses. Tools like Superhuman and Hiver’s AI Copilot do this exceptionally well.

What are the benefits of using email management software?

Modern email management software doesn’t just organize your inbox. It helps your team collaborate better, respond faster, and stay on top of every conversation. Here’s how: 

• Enhances productivity: Email management software automates repetitive tasks like tagging, routing, and assigning emails. Instead of spending hours sorting through threads, you and your team can focus on what really matters—solving problems and helping customers.
• Improves collaboration: When everyone’s working from a shared inbox, there’s no need for messy CCs or forwarded threads. You know who’s handling what, and your team can leave internal notes or tag teammates without ever leaving the email.
• Track performance: Most email management platforms come with built-in analytics, so you can track response times, email volume, CSAT, and more. You get insights into how your team is performing, what stakeholders are asking about, and where bottlenecks exist.
• Keeps inboxes organized: Instead of letting your inbox spiral out of control, these tools help you tag emails by topic, assign them by owner, and filter based on priority or status. 

What are the features to look for in an email management software?

If you’re choosing an email management tool for your team, look beyond just sending and receiving. You want something that helps you organize, collaborate, and scale support without chaos. Here are the essential features to prioritize:

• Smart Automation: Automate the repetitive stuff—like tagging, assigning, and even responding to common queries. This saves your team hours every week and reduces human error.
• Collaboration features: Look for tools that support shared inboxes, internal notes, and @mentions. These make it easy for teammates to work together on conversations without forwarding or CC’ing.
• Integration support:Your email tool should work with your existing stack, not against it.
• Make sure it connects with CRMs (like Salesforce or HubSpot), project management tools, and other AI assistants.
• Powerful search and filters:Make sure your tool offers advanced filtering, keyword-based search, and custom views. You should be able to locate emails by status, tag, customer, or even sentiment—instantly.
• Enterprise-grade security: Look for features like encryption, two-factor authentication, role-based access controls, and compliance with regulations like GDPR.
• User-friendly interface: A cluttered dashboard slows everyone down. Pick a tool that’s easy to onboard, easy to navigate, and doesn’t take a 20-page manual to figure out.

Top 15 Email Management Software

1. Hiver

Hiver is a powerful customer service software that is built keeping in mind simplicity and ease of use. One of its many strengths is helping teams manage group inboxes like info@ and support@. It ensures everyone in your team has access and visibility into incoming emails. That’s not all – you can assign emails as tasks, collaborate on responses, and even automate workflows.

The best part about Hiver is that teams don’t have to migrate to complicated software and undergo extensive training. The interface is very similar to that of your personal inbox – this makes the setup process very straightforward, which is usually about 15 minutes. And even if you run into any issues, the company’s support team is available 24/7. 

Beyond email support, Hiver can help you manage customer conversations across other support channels such as chat, WhatsApp, knowledge base, and phone from the same interface. 

Best suited for: Small, medium, and large businesses looking for robust automation and AI capabilities

Key Features:

• Email Assignment: Assign emails to specific team members. This helps ensure that the right emails are handled by the right people and that nothing falls through the cracks.
• Email Notes and Tags: Add internal notes to emails, making it easier to provide context, instructions, or updates to team members. Tags can be used to categorize emails based on different criteria. For example, all incoming emails that have the word “payment” in the subject line can be auto-tagged as “invoice”
• Shared Drafts: Draft email responses and share them with your supervisors or managers for review, before sending them out to customers. This is a quick way to get approvals without much back and forth.
• Analytics and Reporting: Get insights into how efficiently your team is resolving emails. Track metrics such as first response time and average resolution time, and build custom reports specific to what you want. For instance, you can track the resolution time of all queries that are tagged as ‘priority’.

• Automation: Automate manual, routine tasks such as assigning or tagging emails. Instead, create automated workflows to route emails to the right team member or evenly distribute the workload amongst your team. You can use Hiver’s automation to create several other nuanced workflows.
• AI capabilities: Hiver’s AI co-pilot can pull up information from your knowledge base and suggest responses. This ensures you don’t have to manually look up answers and can save time in drafting replies. You can also turn lengthy email conversations into concise notes using Hiver’s AI summarizer, facilitating agent handoffs and quick context retrieval.

I dug deeper to find out what users say about Hiver, and here’s an extensive customer review from G2. The customer explains how Hiver has simplified email management for their team, specifically mentioning its intuitive interface. Furthermore, collaborative features like notes and automation have helped them streamline workflows, allowing the team to focus more on complex tasks.

Benefits:

• Using Hiver is as easy as navigating your inbox or Slack. Hence, teams don’t need extensive training to get started with the platform. Setup takes less than one hour. 
• Hiver integrates with 100+ popular apps including HubSpot and Salesforce, ensuring you don’t have to switch between tools. All context is available in one place.
• Hiver is more affordable compared to other email management tools. Besides, it offers 24×7 support across all pricing plans. 

Limitations:

Hiver’s multichannel support is limited to email, WhatsApp, live chat, and phone. This means you won’t be able to offer support to those reaching out to you through social media channels like X or Facebook.

Pricing:

Hiver offers a forever-free plan that offers robust email management features. Its paid plans start from $19/user/month.

2. Thunderbird

If you want full control of your email inbox without paying a hefty subscription fee, you might want to try our Thunderbird. Developed by Mozilla, Thunderbird is a free and open-source email client (meaning it’s constantly improving with community-driven updates) that’s been around for years. 

I believe that the biggest strength of Thunderbird is customization. You can tweak the interface, install add-ons, and even change themes to make it work exactly how you want.

Unlike many email tools that lock you into a specific layout or workflow, Thunderbird lets you tailor the interface to suit your preferences. Whether you want a clean, minimalist design or a more feature-rich setup with tabs, folders, and tags, Thunderbird adapts to your needs.

Best suited for: SMEs who manage multiple email accounts and want them all in one place.

Key features:

• Tabbed email lets you open emails in separate tabs.
• Smart folders combine specific folders like your ‘Inbox’, ‘Sent’, or ‘Archive’ from multiple accounts to stay organized.
• Customize Thunderbird to fit your style and needs with a plethora of add-ons and themes. 

Limitations:

• Doesn’t have a native mobile app.
• Some users have reported that Thunderbird can be a bit sluggish at times .

Pricing:

Thunderbird is completely free to use. No hidden fees, no premium versions. 

3. Spike

Spike aims to declutter your inbox by providing a chat-like interface to manage emails. It tries to prevent the overwhelm that you feel when seeing emails pile up.

Beyond emails, Spike also helps you handle chat, internal messages, and other tasks in one place. One of its standout features is called ‘Priority Inbox’ –  it automatically sorts emails that matter most and keeps distractions away. And if you feel like you’re constantly switching between your calendar and inbox, Spike has got you covered with its integrated calendar feature. 

It’s important to note that Spike is as useful for teams as it is for individuals. It offers collaborative notes and tasks that let you brainstorm and plan projects across the organization.

The best part? The tool is completely free to use. 

Best suited for: Teams and individuals that want an intuitive chat-like interface to manage emails.

Limitations:

• Users accustomed to traditional email interfaces may need time to adapt.
• Some advanced email functionalities might be lacking compared to dedicated email clients.

Here’s a user review on G2 explaining the limited availability of advanced features compared to other email clients:

Pricing:

Has a forever free plan with which you can create one inbox. Paid plans starts from $4/user/month.

4. Mailspring

For email marketers who want to track the performance of their campaigns, Mailspring is a solid choice. Its basic plan is available for free and its paid plans are quite affordable. The interface is quite sleek and intuitive – getting started and using the tool wouldn’t be complicated. 

The biggest advantage with Mailspring is that it supports Gmail, Outlook, iCloud, Yahoo, and IMAP accounts. It has the ability to bring all your emails into one unified inbox so you don’t have to keep switching between tabs.

Also, it lets you track your emails  – meaning, you can see when someone opens your email. Now, isn’t that great for follow-ups?

Best suited for: Marketing and sales teams that run outbound campaigns.

Key features:

• Email tracking & read receipts
• Templates that can be re-used for common responses
• Superfast Search that lets you find emails instantly with powerful search filters.
• Translate emails in real-time in multiple languages.
• Dark mode and layout customization to match your workflow and brand guidelines.
• Schedule emails to be sent at a later time.

Limitations:

• Doesn’t come with a mobile app
• Features like email tracking, link click tracking, and read receipts are only available in the paid version.
• Some users found that the inbox doesn’t sync properly in real time. 

Pricing:

The basic plan is free. But if you need advanced features, you have to subscribe to its pro plan which is $8/user/month. 

5. Protonmail

An email management software that walks the talk in offering robust security is Proton Mail. Unlike most email providers that scan your messages for ads or data tracking, Proton Mail is built with end-to-end encryption, meaning only you and the recipient can read your emails—not even Protonmail itself.

This user review of the tool highlights its strengths. 

Beyond privacy, the tool aims to keep your inbox organized and clutter-free with features like labels, filters, and folders. There’s also an option to send temporary messages that disappear after the set time duration, something that’s useful when you want to share sensitive information on email.

Best suited for: Organizations and individuals who handle sensitive information and are extremely particular on privacy. 

Key features:

• End-to-end encryption that ensures only you and the receiver can read the email.
• Self-destructing emails that delete automatically after a chosen time duration
• No targeted ads because Proton Mail doesn’t scan or sell your data.
• Password-protected emails for sharing sensitive information. 

Limitations:

• The free plan only provides 500MB of storage
• Advanced tools like custom domains and autoresponders require a paid plan.
• Some users find email loading times slower compared to mainstream providers like Gmail or Outlook.

Pricing:

Forever free plan comes with basic features. Paid plans starts at $5/user/month

6. Microsoft Outlook

The ever-reliable Microsoft Outlook has been helping individuals and teams manage emails for decades. Today, Outlook isn’t just seen as an email management tool but as a full-fledged productivity suite that also lets you stay on top of schedules and projects. And the best part is just how easily accessible the platform is across desktop, web, and mobile devices.

Outlook seamlessly integrates with Microsoft apps such as Word and Excel, making it easy to manage different aspects of your work without switching between apps. Custom folders and automation rules help streamline the way emails are routed and categorized, while the snooze feature lets you temporarily remove emails and bring them back when you’re ready. Moreover, with powerful built-in spam filtering, unwanted messages stay out of sight.

Best suited for: Teams using Microsoft 365, especially those looking for a single tool to manage emails, schedules ad other projects. 

Key features:

• Organize emails by creating custom folders and subfolders based on different criteria.
• Set up rules to automatically route your emails. 
• Sort emails by date, sender, subject, and other criteria. Apply filters to view specific types of emails, such as unread or flagged messages.

Limitations:

• Microsoft Outlook has a lot of features, and that can make it overwhelming for some users.

• Outlook stores a lot of data, including attachments, calendar items, and files. Over time, this can lead to large file sizes and potential performance issues.

Pricing:

Microsoft Outlook’s basic plan starts from $6/user/month and can go up to $22/user/month.

7. SaneBox

Every email management tool helps you filter and prioritise messages. But what differentiates SaneBox is how it uses AI to learn about your email behaviour on the go and adapt accordingly. The tool regularly analyzes your email habits—which messages you open, ignore, or respond to—and uses this insight to automatically categorize emails into folders such as SaneLater, SaneBulk, and SaneNews.

Unsubscribing from emails is also quite easy – simply select an email and move it to the BlackHole folder, and you’ll never hear from that sender again. Here’s a review from an user who loves this feature:

Best suited for: SaneBox is ideal for SMEs and professionals who handle high email volumes and want an AI-powered tool that organizes their inbox.

Key features:

• Stay on top of email follow-ups with SaneNoReplies – a feature that reminds you of unanswered emails, 
• Set up automatic followups using SaneReminders 
• ‘Do Not Disturb’ mode can be used to temporarily pause new email notifications. 
• AI-powered sorting of emails

Limitations:

• May occasionally filter out important emails by mistake.
• A few users have reported that when someone emails them for the first time, the message often winds up in their ‘SaneLater’ folder instead of the main inbox.

Pricing: 

Starts at $3.49/user/month and can go as high as $16/user/month

8. Front

Front is an AI-powered customer service platform that brings together email, chat, and SMS, amongst other communication channels. One of its standout features is a shared inbox that lets you manage customer emails in a collaborative manner. And with the slew of AI features they’ve launched recently, support teams can automatically compose, summarize, and get suggestions when responding to customers.

The software stays true to its ‘collaborative’ approach by enabling teams to leave comments, write internal notes, and tag colleagues on customer emails. You can also automatically tag emails as they arrive, based on priority or type. 

Best suited for: Teams and businesses aiming to streamline customer communication and improve internal collaboration.

Key features:

• Collaborative shared inbox for managing customer emails
• Automation rules to route emails to specific team members, apply tags, archive, or take other actions based on predefined criteria. 
• Integrations with various third-party applications and tools to bring context and insights directly into email conversations.

Limitations:

• Complex interface and may require extensive training to get started. 

• You’ll have to upgrade to Front’s highest plan to access its complete reporting features.

Pricing:

Starts at $19/user/month and can go upto $99/user/month

9. SuperHuman

If you’re the kind of person who wants to make every second in your inbox count, try out Superhuman. It’s an email management tool – completely powered by AI – that helps you sort, prioritize, and respond to emails.

The first thing you’d notice about Superhuman is just about incredibly fast and efficient the AI algorithm is, in helping you navigate your inbox and get work done. Second, its minimalist interface eliminates distractions, keeping you focused on what matters. 

And for times where you need to retrieve an email but don’t remember the sender or other keywords, simply type in the theme or topic of discussion and Superhuman would surface it for you.

Best suited for: It is particularly beneficial for teams who value speed, are comfortable using keyboard shortcuts, and prefer a minimalist interface to manage emails.

Key features:

• Blazing fast performance: Emails load instantly, and actions are executed without delay. This significantly reduces time spent on email management. 
• Organize emails into categories such as newsletters, social updates, and priority messages.
• Temporarily remove emails from the inbox and have them return at a specified time, 
• Read statuses: Know when recipients have opened your emails, providing insights into engagement and follow-up timing.

Limitations:

• At $25 per month, Superhuman is considered expensive compared to other email clients.
• Currently available only for Gmail and Outlook users.

Pricing:

Starts at $25/user/month and can go up to $33/user/month. 

10. Missive

Missive is known as a collaborative inbox that lets teams group, assign, and collaborate on emails. The platform lets you set up dedicated shared inboxes for different teams – Support, Sales, Marketing and so on. 

Users can create custom rules to automate repetitive work such as assigning emails, applying tags, or achieving messages, based on specific conditions. For managers and supervisors, it helps to know that Missive offers a comprehensive team-wide view of who is working on what email – along with due dates. 

With all these features, Missive has the capability to double up as a ticketing system.

Best suited for: Customer support and sales teams that manage a high volume of emails and need complete visibility into workload. 

Key Features:

• The “Rules” feature lets you automate tasks when specific conditions are met,
• Share pre-written responses and templates across teams. This comes in handy when responding to common questions.
• Combine related conversations into a single thread to reduce inbox clutter.
• Integrations with popular apps like Aircall, Asana, HubSpot, Salesforce, and Trello. 

Limitations:

• Takes time to learn and use the platform
• Some features might be overkill for individuals or small teams.

Pricing:

Starts at $14/user/month and can go up to $36/user/month.

11. Clean Email

With Clean Email, you can do actions such as deleting, archiving and categorizing emails at scale. Its Smart Views feature automatically groups emails into categories like Social, Promotions, and Newsletters, making it easy to clear out the noise without touching important messages. You also have the option to set up automated workflows that route emails to specific folders.

And if you’re looking for an efficient way to deal with promotional emails, the tool’s Unsubscriber feature can help. It brings all your subscriptions in one place, making it easier to take actions. 

Best suited for: Teams that are looking for an automated, efficient way of sorting emails. 

Key features:

• Automatically groups emails by categories such as Social, Promotions, or Newsletters.
• Identify subscriptions without an unsubscribe link and opt-out.
• Get one-click cleaning suggestions to archive or delete unnecessary emails instantly.
• Set up rules to automate repetitive actions, such as archiving promotional emails.

Limitations:

• The free plan has a limit of 1000 emails, which may not suffice if you and your team are handling emails at scale.

• Clean Email doesn’t offer traditional email client features like composing or sending emails.

Pricing:

Starts at $9.99/user/month and can go up to $ 99.99/user/month

12. Mailbird

Mailbird helps you manage multiple email accounts – personal and business ones – in one unified inbox. Not only does it have a clean interface, but it also lets you use the Mac and PC versions with the same license. 

What makes Mailbird stand out is its customization—you can personalize the interface, change themes, adjust colors, and even set custom notification sounds to match your style. It also offers built-in integrations with apps like WhatsApp, Google Calendar, Dropbox, and Asana, so you can access your favorite tools without leaving your inbox. 

Best suited for: Teams that want an easy-to-use yet feature-rich email management tool.

Key features:

• Customize the interface with themes, colors, and layout options. You can switch between a dark or light theme whenever you want. 
• Integrates with apps such as Facebook, Twitter, WhatsApp, Dropbox, Google Calendar, Asana, and Todoist. 
• Identify who has opened your email and when they have opened it.
• The “Speed Reader” feature helps you read through emails quickly. You get to set your WPM (words per minute), and the tool helps you scan the email at this rate. 

Limitations:

• Users have reported that Mailbird sometimes crashes. 
• Currently, you cannot have more than one signature for each mailbox. 

Pricing:

Starts at $2.28/user/month and can go up to $99.75 per user per month

13. Zoho Mail

An email management software that boats incredibly robust security features is Zoho Mail. They claim that their data centres have a reliable 99.9% uptime. Emails sent via Zoho Mail are encrypted at rest and in transit, along with S/MIME message encryption. Not to forget, the tool is completely ad-free.

Instead of navigating long email threads, use Zoho Mail Streams to turn regular emails into chat-style discussions. This allows teams to @mention colleagues, share emails, and even get feedback on drafts. 

Need to track down an important message but don’t know where it is? Zoho Mail’s eDiscovery portal offers powerful search tools to find specific emails across the entire organization by using extremely customizable filters. 

Users also love the platform’s ability to seamlessly connect with other Zoho apps like Zoho CRM and Zoho Projects, making it a smart choice for businesses already using Zoho’s ecosystem. But how does Zoho Mail compare to say, Gmail or Outlook?

Best suited for: Organizations looking for a cost effective and ad-free email service provider. It is also beneficial for teams already using other Zoho tools like Zoho CRM and Zoho desk

Key Features:

• Easily create private email groups for specific purposes. 
• Replace lengthy email threads with chat-like conversations.
• Share emails by mentioning people or groups with ‘@’ and even get feedback on email drafts before sending.
• Zoho Mail’s eDiscovery helps you track, retain, search, and find data easily. Admins can set default retention rules to protect emails. 
• Zoho ToDo lets you organize and collaborate on work easily. Label tasks for easy sorting and prioritizing. 

Limitations:

• Zoho Mail is not as easy to use as Gmail. 
• Very limited features in the free trial. 

Pricing:

Starts at $1.25/user/month and goes up to $7.50/user/month

14. Sortd

For customer service teams that use Gmail, Sortd is an option worth exploring. It turns their Gmail inbox into a visual to-do list where the team can see all their emails, tasks, and priorities. Instead of letting important customer queries get buried, you can sort them into lists and boards. It’s also possible to create multiple boards and share these boards with other teams.

Sortd comes with powerful collaboration features. Instead of depending on CCs and forwards, team members can use the internal chat widget which sits right next to every customer email. Driving accountability is also easier as the tool lets users delegate emails in a single click. 

Best Suited For: Customer service teams that use Gmail as their email provider.

Key features:

• Organize emails into Trello-like boards
• Easily move emails between boards to prioritize work.
• Collaborate with team members by sharing boards and delegating tasks.
• Temporarily hide emails and have them return to the inbox at a chosen time.
• Works directly within Gmail without the need for additional software.

Limitations:

• Only available for Gmail users.

Pricing:

Offers a free plan with limited features. Paid plans start from $10/user/month and can go upto $15/user/month.

15. Gmelius

Gmelius is ideal for teams that want to turn their Gmail inbox into a shared workspace for emails, tasks, and workflows. It’s like giving Gmail superpowers of automation, collaboration, and workload distribution. 

Using Gmelius, you can manage inboxes like info@ and support@ in an extremely collaborative way. Every email gets an owner and a status so that there’s complete visibility into who is working on what. You can also use Kanban boards to visualize emails as tasks, something that makes it easier to track progress.

The lack of workflows in Gmail can be a problem for many customer-facing teams. Gmelius lets you create automations that can route emails to the right team member and tag them for easy prioritization. 

Best suited for: It’s ideal for support, sales, and project management teams that use Gmail for communication. It helps teams to reduce email clutter, automate tasks and collaborate with their colleagues. 

Key Features:

• Manage group email accounts like support@ or sales@ collaboratively.
• Visualize work using Kanban boards
• Automate routine tasks such as email assignment, email tagging and follow ups. 
• Have internal discussions without sending extra emails. Write notes to your colleague instead. These notes sit next to the email query, making it easy to access. 
• Track email opens, clicks, and performance metrics
  

Limitations:

• Limited to Gmail and Chrome users, which may restrict usage for teams on other platforms and browsers. Also, Gmelius doesn’t have a mobile app. 
• Teams new to collaborative email tools may need time to adapt.
• Premium features like automation and analytics are only available on higher-tier plans.

Pricing:

Starts at $10/user/month and can go up to $36/user/month.

Organize your Inbox with the Right Email Management Tool

Managing your emails doesn’t have to be a daily struggle. With the right tools, you can transform your inbox from a source of stress into a streamlined hub of productivity. 

If you’re looking for an easy to use email management tool that is packed with AI functionalities, you might want to check our Hiver. It is designed to help teams collaborate seamlessly, automate routine tasks, and gain valuable insights. With such solutions, you take a proactive step toward a more organized and efficient workflow. 

Try Hiver’s free plan!

Frequently Asked Questions (FAQs)

1. What is email management software?
   Email management software helps you organize and prioritize the way you handle emails. It ensures you’re not constantly drowning in unread messages or wasting time sorting through clutter.
   

2. How do I manage thousands of emails?
   Managing thousands of emails starts with clearing the clutter—delete what’s unnecessary, archive the rest, and unsubscribe from junk. You can use filters and labels to sort incoming emails automatically, so that the important ones don’t get buried. Finally, make it a habit to respond, archive, or delegate every email to keep your inbox under control. If it still feels overwhelming, an email management tool can automate the heavy lifting.
   

3. How do CEOs manage email?
   CEOs don’t waste hours sifting through emails—they prioritize, delegate, and automate. Many rely on email management tools to filter out low-priority messages and delegate actionable emails to assistants or team members. They also keep responses short and direct and check emails in batches rather than reacting to every message as it arrives. 
   

4. Which email management software got the best reviews on the internet?
   Based on reviews from platforms like G2 and Capterra, Hiver, Front and Zoho mail consistently receive high praise for its ease of use and competitive pricing. 
   

5. What is the price range of email management software?
   The price range of email management tools varies widely. For starters, tools like Hiver, Thunderbird, and Spike offer forever-free plans. Most other tools have a free trial and once that’s done, you have to switch to a paid plan that starts at around $5-$15 dollars per user per month. Advanced plans can go up to $50+ per user per month, depending on features like automation, analytics, and integrations. 
   

6. Which email management tool has help desk functionalities available with it?
   Hiver is an excellent example of an email management tool that can also double up as a help desk. That’s because it enables teams to setup SLAs, track key customer service metrics, and also offer support across other channels – chat, WhatsApp, and phone.
   

7. Can email management tools integrate with other business apps?
   Yes, many email management tools offer integrations with popular apps like Slack, Trello, Salesforce, and Google Workspace to enhance productivity and streamline workflows across platforms.
   

8. Is email management a skill?
   Absolutely! Good email management is about knowing when to check your inbox through the day, what automations to set up to take care of redundant emails, and how to clearly respond to messages without making the recipient follow-up.