Resources you’ll love:
- Hubspot’s post on 10 ways marketing and customer service can work together
- Pardot’s article on why customer service should be part of your B2B marketing strategy
- Customer experience trends in 2022 by Forbes
How to Align Customer Service & Marketing to Boost Sales and Adoption
- October 14, 2024
Table of contents
Start using Hiver today
- Collaborate with ease
- Manage high email volume
- Leverage AI for stellar service
Author
Mehdi Hussen is the Head of Marketing at ZoomShift, an employee schedule software. He is passionate about driving organic growth and customer acquisition for startups through data-driven content marketing. He spends his spare time musing about startup growth strategies, personal productivity, and remote work.
Related articles
Looking to leverage customer testimonials? Check out our guide on how to collect them effectively and see real-world examples that
Resources that help you improve customer service
Thanks for subscribing!
10,000+ teams found a better way to
deliver customer service. Your turn.
Get unlimited users on the Free plan ✦ No credit card needed
Product
Use Cases
Compare
Customers
Explore Hiver
Try Hiver
Additional resources
Customer Service & Support
Email Management
Integrations
Free tools
2025 Hiver Inc. All Rights Reserved.
based on 2,000+ reviews from
Get Hiver's Chrome extension for Gmail to start your 7-day free trial!
Step 1
Add Hiver’s extension to your Gmail from the Chrome Webstore
Step 2
Log in to the extension to grant necessary permissions
Step 3
Enjoy your 7-day free trial of Hiver
Try Hiver for free
Get unlimited users on the Free plan ✦ No credit card needed
- Cut response and resolution times by 50%
- Boost customer service efficiency by 2x
- Achieve 100% SLA compliance
- Streamline your workflows with 100+ apps
Kickstart your 7-day free trial
or
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Fin Brown
Project Manager
Get in touch with us
Fill out the form and we’ll get back to you.
Get a personalized demo
Connect with our customer champion to explore how teams like you leverage Hiver to:
- Cut response and resolution times by 50%
- Boost customer service efficiency by 2x
- Achieve 100% SLA compliance
- Streamline your workflows with 100+ apps
10,000+ teams globally use Hiver to deliver exceptional customer service