Top 10 Internal Communication Tools For Your Team
In any organization, large or small, clear and consistent communication is vital. It’s the foundation that supports teamwork, decision-making, and overall productivity. However, with the
In any organization, large or small, clear and consistent communication is vital. It’s the foundation that supports teamwork, decision-making, and overall productivity. However, with the

Emails. Love them or hate them, they’re an inevitable part of our day. Whether it’s work updates, newsletters, or client communications, it feels like our

Starting and running a business is much simpler today than ever before thanks to the extensive software out there streamlining different business processes. Here are 5 essential types of software you should get as a small business.

The single most important thing you can do to ensure that the emails you send are opened is to write a good subject line. Think

Email project management is the process of managing projects directly from your inbox rather than a separate platform like a project management tool. This includes

A customer service automation software is a tool that helps businesses manage customer queries more efficiently. Here are the 9 best options in the market in 2025.

It feels like the phrase – “the customer is always right” has been around forever. It sounds like the kind of advice your grandfather would

What is it that makes you walk into your favourite cafe time and again? Is it because the barista recognizes you and is already working

Most businesses, including yours, have access to a stockpile of valuable customer data. The problem, however, is that most of them don’t do a very

You remember that scene in The Office where Jim and Dwight go do a sales pitch for Dunder Mifflin (even though they were pricier)? Here,

Customer service can be a challenging and stressful job most days. Here’s a list of some powerful customer service quotes to remind you of the impact you create and the people you help.

Good customer service is no longer the exception but the standard. The bar is much higher now, more than ever before in fact. So as

Customer service is evolving in more ways than one. But from where I stand, the biggest change seems to be a mindset one. Customer service

Artificial Intelligence is changing how we use email, and Microsoft Outlook is a prime example of this technology in action. Outlook now uses AI in

If there’s anything I’ve learnt using Outlook over the years, it’s that it is an extremely powerful email service that most people don’t take full

Whether you’re moving to a new device or a new email client, you’re probably wondering how you can move all your contacts – work, friends,

Microsoft Outlook is an email application which is primarily used to send and receive emails. It also offers other functionalities such as a calendar, task

I’m assuming you’re here because you’ve recently completed a project for your client and are looking to send them an update via email. And you

An AI chatbot is a software that can simulate conversations with human users. Learn about the 11 best AI chatbots available in 2025, their key features, and uses.

Help Desk Services are tools that help you resolve queries your customers might have. Here are 6 success stories of brands that use such a service.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Get unlimited users on the Free plan ✦ No credit card needed






Connect with our customer champion to explore how teams like you leverage Hiver to:






10,000+ teams globally use Hiver to deliver exceptional customer service





