11 Tips for Managing a Remote Customer Service Team
Here are 11 things that you must keep in mind while managing a remote customer service team.
Here are 11 things that you must keep in mind while managing a remote customer service team.
2020 has been an unforgettable ride. Amidst all the highs and lows, we had some fairly big moments. We decided to take a look at them.
We caught up with Customer Experience coach and keynote speaker Tony Johnson to learn more about his journey, ideologies, and inspirations.
We caught up with Customer Experience coach and keynote speaker Dan Gingiss to learn more about his CX journey, ideologies, and inspirations.
We met up with Customer Experience thought leader Nate Brown to learn about his CX journey, his CX ideologies, inspirations, and more.
We asked 17 Customer Experience leaders how COVID-19 has changed Customer Experience. Here’s what they had to say!
Apart from being hard workers, bees are known for their excellent team work. So, what can team leaders learn from bees about building great teams?
The future of work has been, for many years, touted to be remote. And now, in the wake of the Covid19 situation, we’ve all been
When teams collaborate over email, it’s mostly to work on emails in group inboxes. So, how can they become more efficient at managing these team emails?
The notion that ‘Email is dying’ is as much a myth as it is a joke. There might be dozens of swanky messaging apps out
Keeping aside the side effects of technology, there’s no denying that it has made our lives a lot easier. Thanks to a whole slew of
Want to get more out of Gmail? In this article, we have hand-picked some of the best Google Chrome extensions for managing emails.
Google announced, a few years back, that more than 2 trillion files were stored in Google Drive by its users. A number that is indicative
Google Classroom has acquired over 10 million users worldwide in a span of three years. These numbers speak volumes about how reliable and useful the
The article talks about writing mistakes that can make your emails ineffective and wreak havoc on your projects.
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