30 Inspiring Customer Service Videos You Need to Watch in 2025
From practical training to hilarious skits, these 31 customer service videos offer insights, strategies, and inspiration to transform your customer interactions.
From practical training to hilarious skits, these 31 customer service videos offer insights, strategies, and inspiration to transform your customer interactions.
Customer service and customer support play a key role in providing a great customer experiences. But what’s the difference between the two?
Learn about the importance of customer support tools and the most essential ones to include in your tech stack.
Here’s a roundup of the eight best customer service software that can help small businesses deliver excellent customer support.
In this post, we will first take a look at what an email ticketing system is and then go into the top nine email ticketing systems in 2023.
In this Customer Service Benchmark Report, find out how quickly teams respond to their customers, what channels they use, what KPIs they track and more!
In this post, we discuss effective ways in which customer service teams can plan for, and communicate with customers during an outage.
Delivering great customer service in the travel industry is now more critical than ever. Learn how your travel brand can achieve the same.
Here’s a detailed guide to help you understand what a customer loyalty program is, and how you can create a solid one for your brand.
From IoT to AI and VR, here’s everything you need to know about offering class-leading customer service in manufacturing.
In this post, we take a deep dive into the important customer experience metrics customer-centric companies need to be tracking.
In this post, we discuss how prioritizing customer service can help a small business stand out, and drive better ROI.
Learn what the typical day in the life of a customer support representative looks like, and meet one of Hiver’s own.
Understand the importance of, the necessary skills, and the steps involved in customer support troubleshooting.
Here’s the story of how we transformed our support team to extend 24×7 customer support to all our customers.
Here’s a detailed guide to acing a customer service job interview – includes skills to demonstrate and interview questions + tips.
Ever had a support experience so seamless, it felt like the agent already knew exactly what you needed? No repeating yourself. No digging up ticket
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Get unlimited users on the Free plan ✦ No credit card needed
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to:
10,000+ teams globally use Hiver to deliver exceptional customer service
