12 interesting use cases on how AI is changing the Finance world
Real-life examples of how AI is being used in financial companies to help with credit scoring, 24/7 assistance, algorithm trading, and more.
Real-life examples of how AI is being used in financial companies to help with credit scoring, 24/7 assistance, algorithm trading, and more.
We’ve put together 15 customizable ticket templates to help you supercharge your help desk operations.
You’re in the thick of it, and client requests are pouring in from every direction. Each one is important, but with so many incoming requests,
How do some businesses seem to handle customer interactions effortlessly while focusing on their core activities? The answer often lies in Business Process Outsourcing (BPO)
Invoicing is a crucial aspect of any business operation, and it is currently undergoing significant changes. With a move toward digitization and automation, the process
Ineffective communication within finance teams can lead to significant issues, impacting productivity and hindering organizational success. Let’s understand this with a quick example: An email
There used to be a time when finance teams only required an accounting system and a spreadsheet to meet all the needs and expectations of
Freeing up cash trapped in your balance sheet will help you get the funds you need to boost growth and take hold of new investment
How much time do you spend in a day writing and second-guessing emails before hitting send? If you’ve ever wondered how to clearly express your
When it comes to vendor management, the finance function is the missing link that can drive accountability and operations. By overseeing vendor relationships, the finance
Explore the power of customer-centric selling in boosting conversions. Discover why businesses, how to build a customer-centric sales process, and the key principles must be prioritized. Unlock the potential of aligning your sales strategy with customer needs.
This blog explores the importance of a unique value proposition (UVP) and provides insights into crafting one effectively. It covers methods such as the ‘jobs to be done’ theory, the value proposition canvas, and Simon Sinek’s Golden Circle model. The article includes real-world examples of successful UVPs from companies like Webflow, Tortuga, Stitch Fix, Evernote, and Duolingo. Additionally, the blog highlights Hiver’s own value proposition, emphasizing its mission to streamline business communication within Gmail.
We take a look at 5 successful brands that paid heed to customer feedback and more importantly, acted on it.
We get down to the basics of how applying the principles of customer psychology can improve the quality of customer interactions.
Explore the 11 best IT help desk tools of 2025. Boost team collaboration and productivity with our top picks.
Following up with customers is important. In this article, we share some simple yet effective customer follow up tips and email templates.
Learn how aligning EX with CX will accelerate business growth, improve customer experience and achieve greater business outcomes.
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