11 Best Freshdesk Alternatives of 2025
Looking for the best freshdesk alternatives? Compare features, pricing, and customer reviews to find the top freshdesk alternative for your business.
Looking for the best freshdesk alternatives? Compare features, pricing, and customer reviews to find the top freshdesk alternative for your business.
Explore this list of top 10 customer success management software to help your business drive feature adoption, proactively reduce churn, improve client relationships.
Seeking top alternatives to LiveChat? Find 13 leading LiveChat alternatives to upgrade your customer engagement.
Here is what you need to know about multichannel vs omnichannel customer support. This article will help you take the right approach for your business.
Imagine walking into your local bookstore. The owner greets you by name, asks about the last book you bought, and recommends a new release in
As the healthcare industry rapidly digitizes, proper communication between patients and providers has become more essential than ever. Yet, every digital interaction carries with it
6 strategies to improve customer service in freight forwarding. Actionable steps that help you build strong relationships with customers, carriers and partners.
An internal knowledge base is a digital library of company information for your employees. Learn how to set up one and the top tools that can help you with it.
From understanding its undeniable importance to choosing the right software, this guide offers actionable insights for businesses of all sizes. Elevate your customer experience, build lasting relationships, and drive sales—all through the power of live chat.
Imagine stepping into Starbucks on your birthday morning, a place where the aroma of coffee is the universal language. You order your usual, and the
Unlock the full potential of your video knowledge base with user-centric features that go beyond the basics. From closed captions and visual cues to multi-language support, discover actionable strategies to enhance user experience, boost engagement, and expand your global reach. Read on to transform your video knowledge base into a powerful, user-friendly tool that adds real value to your customer experience.
Discover the latest live chat statistics and trends. Gain valuable insights on real-time customer communication and improve your business performance.
Learn what is mail merge and how you can use it to personalize conversations. Also, check out the 15 best mail merge chrome extensions.
Imagine walking into a restaurant and being served a dish you didn’t order. What will you do next? You will return the dish and will
Here is how to craft the perfect thank you message for your customers. Find out the benefits, avoid common mistakes, and get free templates to say thanks.
Unlock 11 customer engagement strategies to foster customer loyalty and drive conversions. Your roadmap to building stronger customer relationships starts here.
Starting a business is tough, and costly helpdesk software can add to the burden. This is where trying out a free tool can help you
Every company has questions that come up again and again—where to find product info, how onboarding works, or what the latest policy on refunds is.
Learn everything you need to know about help desk automation. Also explore the top help desk automations your business needs.
Help desk metrics help you measure the effectiveness of your customer support team. Here are 15 must-track metrics for 2025.
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