10 Customer Service Principles to Guide Your Customer-Facing Teams
Are you looking to provide great yet consistent customer service? Here are 10 customer service principles you need to adopt.
Are you looking to provide great yet consistent customer service? Here are 10 customer service principles you need to adopt.
Customer service technology is going through a significant change. Here are 9 customer service technology trends you need to look out for.
Create and manage Outlook distribution lists easily with this step-by-step guide. Learn how to set up, edit, and use contact groups to streamline your email communication across desktop and web versions.
Discover 5 effective tactics to enhance your email sender reputation and increase deliverability in 2025. Learn how to clean your list, authenticate your domain, and more.
Discover how chatbots in banking streamline services, boost customer satisfaction, and improve efficiency. Learn key steps for successful implementation.
Curious about chatbot analytics? Dive into this guide and uncover 10 metrics that’ll take your chatbot from good to great. Your customers (and your bottom line) will thank you!
I work in marketing so you can imagine how important email communication is for me. From sending reports to my manager to doing cold outreach
Learn how small businesses can leverage digital transformation to boost growth, efficiency, and competitiveness with practical strategies, tools, and examples.
Have you ever wondered whether your important emails are being read or just sitting unopened in someone’s inbox? Email tracking is essential because it helps
Discover the best email clients for Mac in 2024, plus alternative approaches to streamline your inbox and boost productivity. Find the right fit for your workflow.
Enterprise customer service differs from small business support. Explore best practices, challenges, and future trends in enterprise customer service.
When you think of tracking client issues and managing projects, Jira is one of the first tools that come to mind. Jira has been around
Ineffective communication within finance teams can lead to significant issues, impacting productivity and hindering organizational success. Let’s understand this with a quick example: An email
There used to be a time when finance teams only required an accounting system and a spreadsheet to meet all the needs and expectations of
Picture your customer service or finance team constantly bombarded with emails, struggling to keep up with urgent inquiries or financial requests. The overwhelm is real.
How much time do you spend in a day writing and second-guessing emails before hitting send? If you’ve ever wondered how to clearly express your
Here is everything you need to know about email groups in Outlook. Learn the importance and the steps involved to create and manage them effectively.
Boost your email productivity with 10 essential tips and tools. Learn how to manage your inbox, streamline communication, and stay focused on what matters most.
Do you ever sit down at your desk, ready to tackle the day’s tasks, but when you open your inbox, you’re hit with an overwhelming
Sales is tough—everyone knows it. Reaching out to prospects and then ensuring they stick around long enough to buy your product is no easy feat.
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