All, Customer Experience

Aligning EX With CX: How It Can Fuel Business Growth

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Resources you’ll love:

Importance of EX and CX for your company’s future by Dr. Kami Ross, CEO of The Super Dentists and Howard Healthcare Academy
Qualitrics post on employee experience predictions for 2022
RingCentral’s post on stats showing the connection between ex and cx
Case study on Nissan transforming CX and EX through seven customer journeys

Pages: 12

Author

Smeetha Thomas is a freelance writer and content strategist for B2B and SaaS companies. Passionate about building compelling narratives, she helps brands by translating their story and expertise into actionable content that drives qualified traffic and valuable leads.