Customer Surveys in Hiver: Measure Customer Satisfaction Without Complicating Things
There are so many different ways to measure customer satisfaction — figuring out which one to send to your customers can become a nightmare. Well,
There are so many different ways to measure customer satisfaction — figuring out which one to send to your customers can become a nightmare. Well,
Imagine being part of a company that has a very robust customer support team. The team includes support executives who handle calls and customer queries
Navigating through a bunch of filters to reach the emails you need to see is painful. And when you have to do this every few
It’s no longer a secret that Email breaks when we try to use it for teamwork. I am talking about the times when a bunch
The notion that ‘Email is dying’ is as much a myth as it is a joke. There might be dozens of swanky messaging apps out
Keeping aside the side effects of technology, there’s no denying that it has made our lives a lot easier. Thanks to a whole slew of
Hiver is the simplest Zendesk alternative. There’s hardly anything to learn. Setting up takes just minutes. Your team is going to love it.
New Year resolutions are passé. Yes, I said it. Towards the end of the year, your imagination goes into overdrive and you come up with
At Hiver, we are engaged daily in creating two things. One of them is obvious – our product, which includes technology, design and content on
Excellent customer service is what tops the list of every customer looking for a solution from a business. 90% of American consumers say that customer
I am sure we’ve finally accepted that Email is not dying. Gmail alone has 1 billion active users. Everything that was designed to kill email
Here’s how a conventional funding story goes. Stella has a startup idea. She builds a prototype. Pitches to investors. Gets funded. TechCrunch splash. Hypergrowth follows.
In Deloitte’s Global Human Trends Report of 2017, 94% of respondents reported that “agility and collaboration” are critical to their organizations’ success. However, only 6
If you’re part of a group email, such as sales@, info@, or support@, you know how it feels when you open the inbox and see
How much time do you spend managing emails every day? I am sure that number is in ‘hours‘ and not ‘minutes.’ An average professional receives
Want to get more out of Gmail? In this article, we have hand-picked some of the best Google Chrome extensions for managing emails.
Explore the 10 best internal communication tools of 2025. Boost team collaboration and productivity with our top picks.
Hiver is the Best Help Scout alternative that lets you deliver stellar customer service right from Gmail
Hiver is the best GrooveHQ alternative that lets you deliver stellar customer service right from Gmail
“There are only two types of companies: those that have been hacked, and those that will be,” said Robert Mueller, the FBI Director, 2012. What’s
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Get unlimited users on the Free plan ✦ No credit card needed
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to:
10,000+ teams globally use Hiver to deliver exceptional customer service
