Delivering Great Customer Service During a Pandemic: A Guide
Here are ways to deliver great support during tough situations, and keeping the business running without disruptions even with a remote team.
Here are ways to deliver great support during tough situations, and keeping the business running without disruptions even with a remote team.
The future of work has been, for many years, touted to be remote. And now, in the wake of the Covid19 situation, we’ve all been
We’re back with a bang and super excited to release our all-new mobile app for both Android and iPhone users.
Find out what goes into writing effective, heartfelt customer apology emails with these best practices and free templates.
A detailed analysis of shared inbox tools: who should use – what you’ll like – what you won’t like – pricing, and more.
https://hiverhq.com/blog/manage-shared-inboxes-the-hiver-way
https://hiverhq.com/calculate-revenue-lost-on-emails
https://resources.hiverhq.com/turn-gmail-into-a-help-desk
https://resources.hiverhq.com/productivity-handbook-for-g-suite-users
https://resources.hiverhq.com/state-of-email-report-2019
The logistics and supply chain ecosystem is undergoing a seismic shift. In recent years, we’ve seen the proliferation of digital freight brokerage startups — Convoy,
2019 has been frenetic at Hiver. We doubled up our team size — product, engineering, marketing, sales — every team is brimming with new energy.
We’re back with yet another set of product updates from Hiver town! This update introduces an all-new approach to auto assignments.
Black Friday 2019 is just around the corner and some analysts have been predicting a near 10% rise from last year. It’s always a busy
Happy employees are productive employees. It’s not a supposition—it’s a fact backed by a full-fledged study: the 700-person experiment. For the study, researchers chose employees
Each of us have different ways and quirks of managing our emails. But if there’s something all of us can agree on, it’s that our
Many of us are perpetually drowning in emails. Perhaps you’d relate to these: I receive hundreds of emails every day I spend hours every day
We’re back with the next set of updates from the Hive and this one is all about focus!
Today we’re officially launching our new logo and a refreshed, all-new Hiver. This isn’t just a cosmetic rebrand, it communicates who we are and what
Gmail filters 101: Everything you’ve always wanted to know about creating and using Gmail filters to manage emails effectively.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Get unlimited users on the Free plan ✦ No credit card needed
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to:
10,000+ teams globally use Hiver to deliver exceptional customer service
