9 Customer Service Technology Trends You Can’t Miss Out on
Customer service technology is going through a significant change. Here are 9 customer service technology trends you need to look out for.
Customer service technology is going through a significant change. Here are 9 customer service technology trends you need to look out for.
Create and manage Outlook distribution lists easily with this step-by-step guide. Learn how to set up, edit, and use contact groups to streamline your email communication across desktop and web versions.
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I work in marketing so you can imagine how important email communication is for me. From sending reports to my manager to doing cold outreach
Learn how small businesses can leverage digital transformation to boost growth, efficiency, and competitiveness with practical strategies, tools, and examples.
Henry is overwhelmed and unsure about where to begin when he tries to navigate the complexities of university admissions. But then he connects with Natalie,
Starting and running a business is much simpler today than ever before thanks to the extensive software out there streamlining different business processes. Here are 5 essential types of software you should get as a small business.
I remember when I wasn’t aware of the concept of workflow automation. I used to spend a lot of time doing things manually, like posting
You’re in the thick of it, and client requests are pouring in from every direction. Each one is important, but with so many incoming requests,
Have you ever wondered whether your important emails are being read or just sitting unopened in someone’s inbox? Email tracking is essential because it helps
How do some businesses seem to handle customer interactions effortlessly while focusing on their core activities? The answer often lies in Business Process Outsourcing (BPO)
You might have noticed many e-commerce companies subtly bragging about their ‘365-day return policy’, ‘home try-on program,’ ‘7-day free trial (no credit card needed)’ option,
Remember the recent CrowdStrike outage that took down 8.5 million Windows machines? Well, it is a humble reminder of the importance of having proper IT
The single most important thing you can do to ensure that the emails you send are opened is to write a good subject line. Think
Discover the best email clients for Mac in 2024, plus alternative approaches to streamline your inbox and boost productivity. Find the right fit for your workflow.
Email project management is the process of managing projects directly from your inbox rather than a separate platform like a project management tool. This includes
Let’s say you ordered a product for a special occasion. It turns out to be defective. The next thing you do is call the customer
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