5 Winning Holiday Time Customer Service Strategies
Discover actionable tips to elevate your holiday-time customer service. Learn how to handle increased volume, boost team morale, and exceed customer expectations during the busiest season.
Discover actionable tips to elevate your holiday-time customer service. Learn how to handle increased volume, boost team morale, and exceed customer expectations during the busiest season.
From practical training to hilarious skits, these 31 customer service videos offer insights, strategies, and inspiration to transform your customer interactions.
Does the brightness of your screen ever feel too bright and blinding, especially late at night? With Gmail’s dark mode, your inbox with light text
Customers today expect quick answers and rapid resolutions to their questions. When these expectations aren’t met, there’s a high chance that they abandon the app
Sometimes, when you’re trying to help a customer via email, your message doesn’t reach their inbox. Instead, you get a notification from the email provider
Seeing the dreaded “You’re running low on storage space” message in Gmail can feel frustrating. Gmail prompts you to either clear space or buy more
Emails. Love them or hate them, they’re an inevitable part of our day. Whether it’s work updates, newsletters, or client communications, it feels like our
In this detailed post, we tell you how and why your customer service team should use a Gmail shared inbox.
Remember the times when you’re typing an email, and your device predicts the next word before you even finish the sentence? Or when you’re about
Imagine this: you’re running a growing business, and your inbox is filled with emails from different services, projects, and domains. Each new account adds to
Handling high call volumes and demanding customers can be tough for any business. If it’s not part of your reality, you’re one of the lucky
Discover the best Outlook alternatives to streamline your email management and enhance productivity. Compare features, pricing, and user experiences to find your perfect email client.
Discover the best Gmail alternatives to optimize email management and productivity. Compare features, pricing, and user experiences to find the perfect fit for your needs.
Effective strategies to lower Average Handle Time (AHT) while maintaining high service quality. Boost efficiency and customer satisfaction with these expert tips.
Explore the benefits of trouble ticketing software, and top tools for efficient issue management, and learn how to improve customer service with Hiver.
Learn how to integrate Jira with Gmail so that you can create tickets from emails easily. This guide helps you and your team reduce toggling between tools and improve operational efficiency
We’ve put together 15 customizable ticket templates to help you supercharge your help desk operations.
Discover the power of dynamic email content. Learn how it works, its benefits, and how to implement it to boost your email marketing effectiveness and engagement rates.
Discover how help desk time tracking can enhance customer support operations with best practices, tools, and strategies to boost productivity and satisfaction.
Are you looking to provide great yet consistent customer service? Here are 10 customer service principles you need to adopt.
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