11 Best Customer Service Chatbots
Discover the best customer service chatbots for automated support. Our top 11 picks will help you find the right chatbot for your business!
Discover the best customer service chatbots for automated support. Our top 11 picks will help you find the right chatbot for your business!
A customer experience software is a tool designed to help businesses track and improve customer interactions. Here are the 7 best CX software in 2025.
Explore the elements of great customer service and how you can effectively implement them for your business.
Seeking top alternatives to LiveChat? Find 13 leading LiveChat alternatives to upgrade your customer engagement.
Check out our list of Intercom alternatives for 2025. We’ve listed the features, pros, and cons of all these tools to help you make an informed choice.
Explore the top issue tracking software for 2025 that improves resolution time. Find the perfect tool to manage and resolve customer issues efficiently.
Learn everything you need to know about choosing the right ecommerce help desk for your online business. Explore our top picks for 2023.
Learn how to streamline online retail operations with ecommerce automation. Boost efficiency, save time, and enhance customer satisfaction effortlessly
Here is what you need to know about multichannel vs omnichannel customer support. This article will help you take the right approach for your business.
Imagine walking into your local bookstore. The owner greets you by name, asks about the last book you bought, and recommends a new release in
As the healthcare industry rapidly digitizes, proper communication between patients and providers has become more essential than ever. Yet, every digital interaction carries with it
6 strategies to improve customer service in freight forwarding. Actionable steps that help you build strong relationships with customers, carriers and partners.
Learn about the tiered support model: a system that divides customer support into different levels based on the complexity of issues.
Unlock the secrets to effective customer communication with our actionable tips. Elevate every interaction, build trust, and boost customer satisfaction.
Maximize cash flow with the best accounts receivable software. Find the right tool to streamline invoicing processes.
Customer experience metrics represent a way to quantify the quality of customer interactions. Here are the 10 such metrics your business should be tracking.
An internal knowledge base is a digital library of company information for your employees. Learn how to set up one and the top tools that can help you with it.
Explore the role of a help desk ticket in efficient customer support, streamlined issue tracking, and enhanced service quality.
From understanding its undeniable importance to choosing the right software, this guide offers actionable insights for businesses of all sizes. Elevate your customer experience, build lasting relationships, and drive sales—all through the power of live chat.
Imagine stepping into Starbucks on your birthday morning, a place where the aroma of coffee is the universal language. You order your usual, and the
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Get unlimited users on the Free plan ✦ No credit card needed
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to:
10,000+ teams globally use Hiver to deliver exceptional customer service
