
How to Leverage AI to Get the Most Out of Outlook
Artificial Intelligence is changing how we use email, and Microsoft Outlook is a prime example of this technology in action. Outlook now uses AI in

Artificial Intelligence is changing how we use email, and Microsoft Outlook is a prime example of this technology in action. Outlook now uses AI in

If there’s anything I’ve learnt using Outlook over the years, it’s that it is an extremely powerful email service that most people don’t take full

Efficient email management is crucial for clear and timely communication in any organization. Whether you’re handling customer inquiries, coordinating with team members, or sending internal

Whether you’re moving to a new device or a new email client, you’re probably wondering how you can move all your contacts – work, friends,

Ever find yourself scrambling to remember all the great things you did at work when performance review time rolls around? It’s like trying to recall

Microsoft Outlook is an email application which is primarily used to send and receive emails. It also offers other functionalities such as a calendar, task

I’m assuming you’re here because you’ve recently completed a project for your client and are looking to send them an update via email. And you

Imagine you get a call from a customer requesting a custom-made pink laptop with built-in karaoke speakers or asking if you can deliver their order

An email management system is software that helps individuals and organizations handle email communication clutter-free. These systems offer different features—assignments, templates, automations, and labels—that help

Learn the difference between chatbot and live chat in customer service. Explore the use cases of both and find out which one is best suited for your business.

An AI chatbot is a software that can simulate conversations with human users. Learn about the 11 best AI chatbots available in 2025, their key features, and uses.

“Hello! How can I assist you today?” “Hi! I need help tracking my pizza delivery.” “Sure! Can you provide your 12-digit order number, blood type,

Service Level Agreements (SLAs) outline the expected support standards for a business’s help desk. They detail what customers should expect in terms of response time

Learn about the different ways AI can boost help desk productivity. Discover the 7 best AI-powered help desk software available in 2025.

Switching help desks doesn’t have to be complicated. We discuss nine things you must remember while moving from one help desk to another.

Managing customer interactions can sometimes feel like navigating a maze. AI is quickly turning into a go-to partner for businesses keen on enhancing how they

Expert shares tips to boost customer satisfaction.
In the fast-paced world of entertainment, effective communication is paramount. Whether you’re managing a production, coordinating events, or handling talent relations, staying on top of

Here’s the thing—the customer journey doesn’t end at a successful sale. For companies aiming not just to acquire but to retain and grow customers, the

The Net Promoter Score (NPS) stands out as a critical metric, guiding businesses toward a better understanding of customer satisfaction and loyalty. NPS operates as
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