Hiver is discontinuing the Shared Contacts feature
When we post about our product on our blog, it’s always about new features we’re adding to Hiver. This one is different. This is about
When we post about our product on our blog, it’s always about new features we’re adding to Hiver. This one is different. This is about
Link knowledge base articles to customer chats
A list of etiquette oversights that need to be avoided to ensure that your email impresses the reader.
Hello there! We’ve been hard at work building a lot of new stuff, which we have been quietly releasing to Hiver users over the last
In this post, we re-envision email as the most intuitive collaboration tool there can be. Here’s our email 2.0 wishlist!
A feature that lets you easily manage shared email accounts like support@mycompany.com, sales@mycompany.com from your Gmail.
Here are some nifty tips to write the perfect email copy that helps you get the desired response.
There are some unspoken etiquette rules that dictate what is and isn’t acceptable for an email. This article lists 20 phrases that you should never use in emails.
The remarkable third-party support for Google’s offerings has proved invaluable for strengthening Google Contacts.
Tricks and unwritten rules that will make your emails rock.
Introducing Scheduled Emails, Email Reminders, Dedicated Notes, Email Templates, Collision Detection, and Email Tracking
Methods and Tools to make sure you are using your Gmail inbox efficiently.
Here are the best Gmail tips and tricks to make you more productive at work.
Google Docs has made giant strides in functionality and now seems ready for mainstream usage as the suite of choice for your business.
Customer loyalty is hard to gain, but play your cards right, and you can succeed in creating a life-long relationship with them. Learn how.
We all need to figure out some way to manage emails more efficiently. Here are 9 ways you might want to try.
Delegate efficiently from email, using the right tools and processes.
Made up your mind about deploying Google Apps at your workplace? We’ve got a quick, step-by-step guide that should have you up and running in a jiffy. We’ll cover all the basics, giving you a fair ideas as to what all’s involved in migrating to Google Apps.
These three KPIs aren’t common, but should be part of how you measure your customer support effectiveness.
Get the optimum Google Apps security with this quick step-by-step guide.
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